Welcome to the UBD Feedback System
e-Help is an online platform for stakeholders to provide input and receive feedback on services in UBD.
How to use e-help?
- Create an Account here
- Receive Confirmation Email (Check Junk Mail)
- Activate Account
- Account Created
- Create a Ticket
- Fill details
- Feedback Created
- Receive Feedback
- User notified by Email or Check Ticket Status
If you are unsatisfied with the resolution reopen ticket by posting a reply on the same ticket
For User Guidelines, please click here.
Dear UBD staff/student,
If you are sending a request, follow-up, complaint or inquiry on room maintenance issues such as air-conditioning, cleaning, labor requests, lighting faulty etc, kindly be advised to lodge a ticket directly to WE Helpdesk via the link https://wehelpdesk.ubd.edu.bn/
Hence, any eHelp tickets received regarding maintenance will be closed and users will be reminded to lodge WE Helpdesk ticket instead.
Thank you for your kind attention and cooperation.