Welcome to the UBD Feedback System

e-Help is an online platform for stakeholders to provide input and receive feedback on services in UBD.

How to use e-help?

Step 1

  • Create an Account here
  • Receive Confirmation Email (Check Junk Mail)
  • Activate Account
  • Account Created

Step 2

  • Create a Ticket
  • Fill details
  • Feedback Created

Step 3

  • Receive Feedback
  • User notified by Email or Check Ticket Status

If you are unsatisfied with the resolution reopen ticket by posting a reply on the same ticket

For User Guidelines, please click here.