Welcome to the UBD Feedback System

e-Help is an online platform for stakeholders to provide input and receive feedback on services in UBD.

How to use e-help?

Step 1

• Create an Account here
• Receive Confirmation Email (Check Junk Mail)
• Activate Account
• Account Created

Step 2

• Create a Ticket
• Fill details
• Feedback Created

Step 3

• Receive Feedback
• User notified by Email or Check Ticket Status

Notes:
If you are unsatisfied with the resolution reopen ticket by posting a reply on the same ticket

For User Guidelines, please click here.