Welcome to the UBD Feedback System

e-Help is an online platform for stakeholders to provide input and receive feedback on services in UBD.

How to use e-help?

Step 1
  • Create an Account here
  • Receive Comfirmation Email(Check Junk Mail)
  • Activate Account
  • Account Created
Step 2
  • Create a Ticket
  • Fill details
  • Feedback Created
Step 3
  • Receive Feedback
  • User notified by Email or Check Ticket Status
Notes:
If you are unsatisfied with the resolution reopen ticket by posting a reply on the same ticket